The fine print, in plain language

Cancellation & refund policy

Mountains demand flexibility from all of us. This policy exists so that both sides know exactly where they stand before money changes hands. By booking a DevTrails experience, you agree to the terms below.

Cancellation timeline

The refund you receive depends on how far before the trek start date you cancel.

45 days or more before the trek90% refund

44–30 days before the trek70% refund

29–15 days before the trek50% refund

Less than 15 days before the trekNo refund

Emergency medical & injury cases

Emergency refund requests may be considered in cases such as:

Hospitalization
Fractures or ligament injuries
Medically unfit conditions such as typhoid, dengue, COVID-19, etc.
Death or critical emergency in the immediate family

Valid supporting medical documents are mandatory.

More than 10 days before the trek55% refund

Between 10 and 5 days before the trek40% refund

Less than 5 days before the trek25% refund

DevTrails reserves the right to verify all submitted documents before approving emergency refunds.

Weather & force majeure

Treks operate in remote mountain environments and may be impacted by:

Weather conditions
Landslides
Road blockages
Government restrictions
Natural disasters
Other unforeseen circumstances

In such cases, itineraries may change, departures may shift, or treks may be cancelled in the interest of safety.

Important booking terms

Trek seats are confirmed only after payment acknowledgment from DevTrails.
Batch transfers are subject to seat availability.
No refund applies for no-show cases, voluntary withdrawal during the trek, or removal due to misconduct or safety concerns.
Refunds are processed within 7–14 working days.
Refunds are issued to the original UPI ID or bank account used during booking.

Questions about a cancellation?

Write to us with your booking reference and we'll take it from there.

info@devtrails.in

Booking a trek also means accepting the trekker disclaimer & risk waiver.